AI-Powered Emotion Analysis

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Emotion AI analyses review sentiment to understand your customer’s feelings. We use natural language processing (NLP) and machine learning algorithms to analyze customer reviews and determine the sentiment behind them. Identify customer pain points, measure customer satisfaction and explore potential growth opportunities

Sentiment by topics

Categories your online reputation by topics enable you to quickly identify review sentiment and gain insights into the topics that customers are discussing. This powerful tool can be used to understand customers’ emotions and make informed decisions about your product or service.

Making data-driven decisions

We bring you the most convenient and ahead-of-time location performance analyzing tool based on your real customer feedback. With this one-of-a-kind performance tool, you get a full overview of your customer’s voice, see the impact of your efforts, and can take necessary actions based on data.